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Privacy & Cookie Policy for Guesthouse Skálafell

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Effective Date: 28th August 2025.

Guesthouse Skálafell ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you visit www.skalafell.net or contact us at info@skalafell.net.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

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1. Information We Collect

We may collect the following types of personal data:

  • Contact details: Name, email address, phone number, and postal address.

  • Booking details: Dates of stay, preferences, payment details (processed securely by third-party providers).

  • Technical information: IP address, browser type, device type, and pages visited (via cookies and analytics).

  • Communication records: Emails, messages, or inquiries sent to us.

2. How We Use Your Information

We process your data to:

  • Provide services and process bookings.

  • Respond to your inquiries and communicate important updates.

  • Comply with legal and accounting obligations.

  • Improve our website, services, and user experience.

3. Legal Bases for Processing

We process your data on the following bases:

  • Contract: To fulfill your booking or service request.

  • Consent: When you accept cookies or opt into marketing.

  • Legal obligation: To meet tax, accounting, and regulatory requirements.

  • Legitimate interest: To ensure security, improve services, and prevent fraud.

4. Sharing of Personal Data

We only share data with:

  • Trusted service providers (e.g., booking engines, payment processors, IT services).

  • Public authorities when legally required.
    We do not sell or rent personal data.

5. Cookie Policy

  • What Are Cookies?

    • Cookies are small text files placed on your device to store information. They help us run our site, remember preferences, and analyze traffic.

  • Types of Cookies We Use:

    • Essential cookies: Required for site functionality (cannot be disabled).

    • Analytics cookies: Help us understand visitor interactions (Google Analytics or similar).

    • Preference cookies: Store language, region, or other settings.

    • Marketing cookies: Used to deliver relevant ads (only if applicable).

  • Cookie Consent

    • On your first visit, you will see a cookie consent banner allowing you to accept or manage cookies. You can also adjust cookie settings in your browser at any time.

6. Data Retention

  • Booking and payment records: Up to 7 years (for tax and legal compliance).

  • Marketing and analytics data: Until consent is withdrawn.

7. Your GDPR Rights

You have the right to:

  • Access, correct, or request deletion of your data.

  • Withdraw consent at any time.

  • Object to certain processing or request data portability.

  • File a complaint with a data protection authority.

To exercise your rights, email us at info@skalafell.net.

8. Data Security

We use secure hosting, encryption, and access controls to safeguard your data.

9. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy policies.

10. Changes to This Policy

We may update this Privacy & Cookie Policy. Updates will appear on this page with a revised effective date.

11. Contact Us

If you have questions about this policy or your data, contact us:

Guesthouse Skálafell
Website: www.skalafell.net
Email: info@skalafell.net

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